What is the H. R. Higgins subscription service?
You have complete control of your subscription. You can pause, resume, cancel or reactivate your subscription at any time, simply by logging into your account via our website or from the link in your subscription email.
Here you can change the subscription interval (for example, changing to every four weeks instead of two), change how much of each product you would like, add or remove products from your subscription, or skip future orders. You can also update your personal details, such as your email address and shipping information.
How much do I need?
A 250g bag of coffee makes around 15 cups, dependent on your personal preferences.
One cup per day: 250g every 2 weeks or 2 x 250g every 4 weeks
Two cups per day: 2 x 250g every 2 weeks or 1kg every 4 weeks
Three or four Cups per day: 1kg every 2 weeks or 2kg every 4 weeks.
Our 125g bags will make up to 40 cups, dependent on your personal preferences.
One cup per day: 125g every 4 weeks
Two cups per day: 125g every 2 weeks or 250g every 4 weeks
Three or four Cups per day: 250g every 2 weeks or 500g every 4 weeks.
Five+ cups per day: 500g every 2 weeks or 1kg every 4 weeks.
I ordered a subscription last month, but now I’ve changed my mind. How can I cancel it?
You can cancel your subscription by either logging into your account on our website or by clicking the link in your subscription email. Alternatively, please contact us at firstname.lastname@example.org and we can cancel it on your behalf.
I’m going to be away on holiday for a few weeks and need to pause my subscription. How do I do that?
It’s easy to pause your future subscriptions by logging into your account on our website or by clicking the link in your subscription email.
Which products are available on the subscription?
We offer subscriptions on a variety of our most popular coffees and teas. Products available for subscription have the ‘Subscribe and deliver’ option on the product page – just add it to your basket and check out.
When will the payments come out for my recurring orders?
You will be charged at the time your product is shipped using the payment details on your account. You’ll receive a 5% discount on every recurring order. You can update your payment details by logging into your account on the website or clicking the link in your subscription email.