Customer Service

Here at HR Higgins, we pride ourselves on providing the highest level of customer service.

In today’s busy world, the days of good old fashioned personable service are often sadly lost. But that's certainly not the case here at HR Higgins. Speaking with us is easy - no pressing numerous options to get through, no long queues and no automated voices. 

A big part of the positive feedback we receive from our lovely customers is how much they enjoy being able to call and speak to a friendly voice with a warm and welcoming response.

Many of our loyal customers have been with us for over 60 years. They love to tell us that their passion for coffee and tea started at our Malton Street Shop in London, often being introduced through their family, with the tradition passing on through generations. We love to hear their stories!

Our approach to customer service will never change. We truly care about our customers and you'll always find someone at the end of the phone line ready to help you place an order, answer any queries or questions, or simply to offer advice on any of our products.

Want to speak with us?

If you would to speak with us for any advice, to discuss your order or any recommendations you can contact us by calling 01947 466640 or email at info@hrhiggins.co.uk

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